SHIPPING & RETURNES  

SHIPPING POLICY

We offer free shipping to the continental US on all orders over $75.00.  Alaska, Hawaii, and International customers, please contact us for shipping rates prior to placing your order.

We strive to get your order out within 24 hours.  Often, orders received prior to 1:00 PM will ship the same day.  If we are out of a product you ordered, we will contact you to see if you'd like to wait, choose an alternate option, or be refunded.

As with any item you purchase from NWFFO, whether purchased in store or online, we will act as your agent should you have any issues or need repair.  Simply bring the item in to the store or email us with your issue if you are out of the area.

RETURN & EXCHANGE POLICY

It is our policy at NWFFO that we want you to be satisfied with all your purchases.  Should you have a defective item or change your mind with an item you've purchased from us, contact us immediately to discuss your issues and options.

Any item purchased from NWFFO that you wish to return must be in "as-new" condition including packaging and must be returned within 30 days with the original receipt.  You may be subject to a 20% restocking fee if the above conditions are not met.

10910 NE HALSEY

Portland, OR 97220

Tel: 503-252-1529

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